FAQ

1. How long will it take to deliver my order?

If you order by 12pm Cebu time, your order will be delivered the next day. If you need your order faster just let us know and we will try to get it faster for a rush order fee of 10%. If you have a certain time you would like your order delivered just note it on the order and we will do our best to meet that time.

2. Where do you deliver?

We are based in Cebu City but we can deliver anywhere in the Philippines as long as there is a courier that covers the area. Couriers like LBC, JRS, etc.

3. Can I place an advance order?

Yes you can place an advance order

4. How will I know that my order was delivered?

All customers will get a notification through email within 24 hours after the order has been delivered to the recipient. In addition, you can check the status of your order at our website.

5. What are the mode of payment?

You can pay via PayPal, bank deposit, remittance center or GCASH. If you choose bank deposit or remittance, chat with us for the details.

6. Do I get a refund if recipient refuses to accept the flowers?

We will inform you that the flowers were not accepted but we will not give a refund.